Moving in a Tenant

Once the tenancy has been signed and generally after the first month’s rent and the deposit have been paid, the keys should be given to the tenant.

Before or at handover, confirm any required documents have been supplied, such as the EPC, gas safety record where applicable, electrical safety information and deposit prescribed information.

A standing order form or direct debit authorisation could be completed at this stage if future rent is to be paid this way.

When the tenant moves in, test and record smoke and carbon monoxide alarms, agree and sign the inventory, take meter readings, provide keys and access details, and give repair or emergency contact information.

It is also useful to provide information, such as refuse and recycling arrangements, appliance and heating instructions, utility supplier details, and council tax information, where known.